Privacy Policy

About us and this privacy policy

www.reach-to-teach.org is a website operated by Reach to Teach ("we", “us”, “ours”). We are a registered charity (charity number 1121101) and a company limited by guarantee registered in England and Wales under company number 06002138. Our registered office address is 3.14 Q West, Great West Road, Brentford, TW8 0GP.

In the process of, and in connection with, the delivery of our charitable purposes we collect certain personal data, as explained in more detail in this privacy policy. We are committed to protecting the privacy and security of all such personal information, in accordance with the applicable data protection laws. This privacy policy describes how we collect and use your personal information.

We keep this privacy policy under regular review and may update it from time to time without notice to you, so please check it regularly.

Our role and the purposes for which we collect personal data

In the event you contact us via our website, we will collect the information necessary to communicate with you and respond to your queries.

We also collect personal information of individuals involved in the delivery of our programmes in order to administer and monitor the delivery of our programmes.

We will collect some data about the other individuals participating in our programmes, but any such data received by us will be in aggregated anonymised form, and it will not allow us to identify any individuals from such data.

For the avoidance of doubt, we do not use personal data for automated decision-making which produces legal effects or similarly significantly affects individuals.

Lawful basis and purposes of processing your personal information

We will only use your personal information when the law allows us to, i.e. when:
    • We are pursuing our legitimate interests (e.g. conducting our charitable activities in an efficient and compliant manner), and your interests and fundamental rights do not override these interests.
    • You have consented to the processing of your personal information.
    • It is necessary to perform our contractual obligations towards you, or the organisation you work for.
    • It is necessary to comply with our legal and regulatory obligations.

We will rely on the legitimate interest ground to process your personal data when it is not practical or appropriate to ask for your consent, and where we are confident that this will not impact your rights. Our legitimate interests are achieving our mission of providing primary level education teaching and support to remote and marginalised communities in India by improving the quality of primary education. 

We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so or ask your permission in cases where this is required. Please note that under section 69 of the Indian Information Technology Act, 2000, the Government of India may intercept or monitor the information/data stored and processed by an organisation if it is satisfied such interception is necessary in the interest of the sovereignty or integrity of India, public order or the investigation of any offence.

We will also rely on our legitimate interests for the proper administration of our website, and to manage our operations (for example, maintaining appropriate records and databases).

What information do we collect?

Personal information provided by you
Whenever you communicate with us, whether by our website or by any other means, we will collect certain personal information from you in order to make a record of our communication(s), to address your queries and/or process your requests. This information can include: (i) your full name (ii) your job title (iii) your email address  (iv) records of your correspondence with us (v) other information you share with us.

We do not collect IP addresses or use cookies to collect personal information from our website. The only cookies we use are those that are necessary to display information on our website.

Personal information provided by third parties
If you are an individual involved in the delivery of our programmes, your personal data may be shared with us by our partner organisations.

We will disclose your personal information to anyone?

We do not sell or share your personal data with third parties for them to use for marketing purposes.

We may allow our staff, consultants and/or service providers acting on our behalf, to access and use your personal data for the activities we have described above.  We only permit them to use such data to deliver the relevant service, and if they apply an appropriate level of security protection.

We may need to disclose your personal data if required to do so by a regulatory agency or applicable law (for example, in relation to section 69 of the Indian Information Technology Act, 2000; see above).  We may also merge or partner with other organisations and in so doing, acquire or transfer personal data, but your personal data would continue to be used for the purposes set out above.

Under some circumstances, the personal data we collect from you may be transferred to, shared and/or otherwise processed by organisations or companies outside the UK and/or the European Economic Area (“EEA”). Where your personal data is transferred from the UK and/or the EEA to a country outside the UK and/or the EEA, we will ensure a similar level of protection afforded to it, by ensuring that we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data and/or by using specific approved contracts which give personal data an equivalent level of protection.

Keeping your data secure

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed improperly. In addition, and subject to the requirements of section 69 of the Indian Information Technology Act, 2000 (see above), we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data transferred via the internet.

We have put in place procedures to deal with any suspected data security breach and will make appropriate notifications to you and any applicable regulator of a suspected breach.

Data retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Once you no longer have a relationship with us, we will securely destroy your personal information in accordance with applicable laws and regulations.

Rights and duties

Your rights in connection with personal information

 Under certain circumstances, by law, you have the right to:

    •  Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a confirmation from us as to whether we process any of your personal information or not, and if this is the case, to receive a copy of such personal information and to check that we are lawfully processing it.

    •  Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

    •  Request erasure of your personal information (often referred to as “the right to be forgotten”). This enables you to ask us to delete or remove personal information where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

    •  Object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object if we are processing your personal information for direct marketing purposes.

    •  Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example, if you want us to establish its accuracy or the reason for processing it, or if we no longer need your data for our legitimate interests but we need to hold some of it for the purpose of legal proceedings.

    •  Withdrawal of consent: Where we process your data on the basis of your consent,  you can withdraw that consent at any time. To do this, or to discuss this right further with us please contact us by sending an email to [peter@reach-to-teach.org].

    •  Request for data portability: Where we are processing your personal data because you have given us your consent to do so, you have the right to request that the data be transferred from one service provider to another.

    •  Request information on how your personal data will be used: This privacy policy as well as any additional information or notice that is provided to you either at the time you provided your details or otherwise, is intended to provide you with this information.

Complaints

If you are unhappy with the way in which we have handled your personal data, please get in touch with us by sending an email to [peter@reach-to-teach.org].
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